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Speedway gas station Support Ticket - Speedway Manager

Speedway gas station Support Ticket

Speedway Manager

Created By: tlm1109's Picture tlm1109 Last Reply: harmonjosephd's Picture harmonjosephd
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: N/A Replies: 1

Speedway Manager (Heather) caught sleeping in her truck numerous times by customers
This is a known fact with Caledonia Michigan customers and and many other Speedway employees/managers. The manager at the Caledonia Speedway has been seen sleeping in her truck during working hours, its a known fact by customers and Speedway employees that she takes too many prescribed pills during work hours, has been caught sleeping in the office numerous times during her working hours, takes a lot of time off including the whole summer for the past 2 years to to fake illnesses. Her district manager Tyler has been called many times about this and is well aware. This has been going on for a few years that I'm aware of. Many employees have quit because of her behavior. And no matter how many complaints she is still employed! Speedway is losing customers due to this..I drive 10 miles out of my way NOT to go to this store!

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harmonjosephd says: (4 years ago)
Is this still continuing? Get a hold of the regional office. Its address is 2305 East Paris Grand Rapids, MI. The next thing is to contact regional manager. This is unacceptable and not the way we do business. The number to the regional office is 616-954-7015. Let me know if this works!

- Customer Service Representative at Speedway in Wyoming, MI.

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